Remake Incidental 18"

Remake Incidental 18"


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In some cases we will remake your order for reasons that are determined upon by us after careful review.

To see other custom upcharges in my shop, click this link:

---> Use on your first order when you sign up for our email newsletter. Get coupon code here ---->

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Thank you for visiting Story Cabin

++We reserve the right to use part or all of the resultant custom design for future product design considerations.++


Shipping from United States

Processing time

6-8 business days

Estimated shipping times

  • North America : 1 - 3 business days
  • Europe : 6 - 10 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Why should I buy from your shop instead of another Etsy shop or somewhere else online?

Our laser engraved products are custom made and we create our own designs - which means you wouldn't be able to find these clocks somewhere else.

What happens after I place the order?

You should expect to see a digital proof in the next 24 hours (and in some cases as soon as a half hour). It will be sent via Etsy email notification - so be sure to check your email tab or filter in the event your Etsy emails get sent there instead of your primary inbox.

Just reply back with "LOOKS GREAT!" or "APPROVED". If it isn't correct just let us know right away with your comments. By not replying you could cause delays in the production of your order.

Can I put my own last name instead of the name/dates that are shown in the pictures?

Absolutely! That is exactly what we do - we take our designs and customize/personalize it for you.

Can I get something changed other than the name/date (eg. different font, logo added, etc.)?

Absolutely. We don't want to limit your creative expression - so we offer our customers the ability to customize beyond what is present in the design and even create a completely new design if you desire. We do this by offering custom upcharge packages.

How it works is that you would buy a clock design listed in our store and then you would also purchase a custom upcharge.

You will need to reach out to us prior and share with us your creative wishes and we can direct you to which custom upcharge is appropriate.

For logos, a vector format (EPS, SVG, or AI) of the logo will need to be provided if you want a logo to be included. If the logo was created in bitmap software (Photoshop) or all you have is a low resolution version

How long does it take?

The time I need to prepare an order for shipping varies. For details, see individual items.

Due to the higher volume of orders received at Christmas time the production lead time might change. During the first couple weeks of December be sure to see our shop announcement or shop banner for our official cut-off date (for orders to arrive in time for Christmas).

Do you have a discount code I could use?

You bet! Get a $5 COUPON code to use on your first order when you sign up for our email newsletter. Get coupon code here ---->

Can I get a clock that is a different shape (eg rectangle) or a different size?

Currently, we only offer circular shape clocks that are 11" in diameter. However, sign up for our email newsletter to find out when new sizes, shapes, and designs become available.

Do you offer bundle pricing or higher volume wholesale pricing?

Reach out to us if you are interested in getting pricing for greater quantities at wholesale prices.

Can you engrave on other objects or materials as well (eg knives, drumsticks, etc.)?

No we do not. We only engraved on the products currently listed in our shop.

To improve customer experience with quicker turnaround times we no longer offer "made to order" services where everything can be customized to your preferences.

All our custom engraveable products are made beforehand and then engraved when an order comes through. So we only offer what we have listed in our shop.

That said, if you think of a product size or finish that would be something we should consider offering in our shop - then please reach out to us with your feedback. We love hearing from you.

I want to send this as a gift. Is that possible?

Yes, many of our orders are gifts. Just enter the correct shipping address of the person getting the gift during checkout.

We don't include any pricing in the package inserts.

We don't offer gift wrap option at this point.