***MUST CONTACT US PRIOR TO ORDERING***
We retain all copyrights to custom designs we create for our customers. However, if you are interested in using the designs we create for you in part or whole - then we offer a license so that you can use for personal or commercial use (depending on which license fee you have been directed to purchase).
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Thank you for visiting Story Cabin
Shipping from United States
Please contact me to find out when this item will be ready to ship.
Estimated shipping times
- North America : 1 - 3 business days
- Europe : 6 - 10 business days
Customs and import taxes
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
Conditions of return
Frequently Asked Questions
Why should I buy from your shop instead of another Etsy shop or somewhere else online?
What happens after I place the order?
Just reply back with "LOOKS GREAT!" or "APPROVED". If it isn't correct just let us know right away with your comments. By not replying you could cause delays in the production of your order.
Can I put my own last name instead of the name/dates that are shown in the pictures?
Absolutely! That is exactly what we do - we take our designs and customize/personalize it for you.
Can I get something changed other than the name/date (eg. different font, logo added, etc.)?
How it works is that you would buy a clock design listed in our store and then you would also purchase a custom upcharge.
You will need to reach out to us prior and share with us your creative wishes and we can direct you to which custom upcharge is appropriate.
For logos, a vector format (EPS, SVG, or AI) of the logo will need to be provided if you want a logo to be included. If the logo was created in bitmap software (Photoshop) or all you have is a low resolution version
How long does it take?
***CHRISTMAS CUT-OFF DATE***
Due to the higher volume of orders received at Christmas time the production lead time might change. During the first couple weeks of December be sure to see our shop announcement or shop banner for our official cut-off date (for orders to arrive in time for Christmas).
Do you have a discount code I could use?
Can I get a clock that is a different shape (eg rectangle) or a different size?
Do you offer bundle pricing or higher volume wholesale pricing?
Reach out to us if you are interested in getting pricing for greater quantities at wholesale prices.
Can you engrave on other objects or materials as well (eg knives, drumsticks, etc.)?
To improve customer experience with quicker turnaround times we no longer offer "made to order" services where everything can be customized to your preferences.
All our custom engraveable products are made beforehand and then engraved when an order comes through. So we only offer what we have listed in our shop.
That said, if you think of a product size or finish that would be something we should consider offering in our shop - then please reach out to us with your feedback. We love hearing from you.
I want to send this as a gift. Is that possible?
We don't include any pricing in the package inserts.
We don't offer gift wrap option at this point.